Facilitation Services
TQO provides organizations with the option of personal facilitation, automated facilitation, or a combination of both.
- TQO has the competence to draw personnel into the process of a learning organization.
- TQO helps to keep organizational leadership focused on the difference between the vision and the existing reality.
- TQO methodology assists groups to explore the content of an interaction by employing a business-based approach to examination of actual, customer-based data. This minimizes "group think" or domination by a few. This allows the creation of the direction of change and the empowered enrollment in that vision.
- TQO facilitates to ensure dialogue and understanding. This allows the organization to translate raw data from the “voice of the customer” into process of specification down to detailed engineering parts and associated economic implications.
- Further, our methodology allows reverse engineering of a specification to examine the impact of a change on customer expectations.